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Payments

Choose one of the following options to make a rent payment, pay an association fee, or pay a maintenance bill:

  • Mail a check to our office located at 248 S Gay Street Auburn AL 36830, and make sure to include the property & unit number on the check.
  • Come by our office and pay with cash.
  • Drop a check off at the office or after hours leave a check in the drop-box located by the front door.
  • Call our office and make a payment over the phone
    • When paying over the phone or in person at our office, all card payments are charged a 2.95% service fee, e-check (ACH) has a $0 service fee
  • Login to Rent Café or Condo Café (if applicable) and make a payment online.
    • Online Payments Only:  2.95% service fee for credit card transactions, $3.95 minimum service fee for debit card transactions and
      a $0 fee for e-check (ACH) transactions

Maintenance Requests

To submit a maintenance request please use one of the following options:

  • Tenants: Login to your Rent Cafe account and submit a maintenance request. **If you are not registered with Rent Cafe, contact our office..
  • Condo Owners: Login to your owner portal, Condo Cafe, and submit a maintenance request. **If you are not registered with Condo Cafe, contact our office.
  • Call our office at 334-826-7720.
  • Email maintenance@northcuttrealty.com. **Include your name, phone number, apartment/address, unit number and a description of the issue.


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